Customers and members want easy-to-use digital experiences, your partners and distributors expect full visibility of the pipeline, and employees want to feel well-informed. Managing all of this via email and phone simply isn’t scalable.
Salesforce Experience Cloud gives every stakeholder their own connected, branded digital space: customer self-service, partner deal tracking and employee insights. All built natively within Salesforce.
| Item | Summary |
|---|---|
| Business Understanding | So we can understand your business and objectives |
| Requirements Gathering | So we can understand your business processes and requirements |
| Requirements Write-Up | We write up objectives, personas, solution design & user stories |
| Salesforce Org Technical Configuration | Typical scope includes:
|
| .CSV Data Migration | Transfer of up to 10,000 records to be uploaded into the system per object. This includes Accounts, Contacts, Opportunities, Products |
| User Acceptance Testing | Client must carry out User Acceptance Testing with at least 2 individuals |
| Deployment | We deploy the system from sandbox to production |
| Train the Trainer Session | We train your nominated lead on the system setup |
| Hypercare | We stay to fix any issues and answer queries following deployment |
| Project Review Session | A chance for you to provide feedback and discuss further requirements |
| Project Management | Simpala team member manages the project to meet timeline & budget |
£5,700 + VAT
Additional consultant days can be purchased on a per requirement basis.