Our mission is to help organisations turn Salesforce and AI into measurable business outcomes, quickly and simply.
Over the years, we’ve seen what great Salesforce implementations look like, especially at an enterprise level. We believe small businesses deserve the same. The same expertise and the same results, without the inflated price tag and long, drawn-out timelines you often get with big consultancies.
That’s why we started Simpala, to give you fast results, for the biggest bang for your buck. Enterprise-grade Salesforce solutions for all ambitious businesses, no matter the size. During our client projects, we are open about the process and never hide if something goes wrong; our client values are transparency, honesty, and accountability.
Each of these comes to life in the company values that we use to guide our ways of working, every day:
We measure success by business impact, not features delivered.
We adopt new Salesforce and AI capabilities to deliver meaningful value, not to demo features.
We move quickly, without cutting corners that matter.
Trust comes from transparency, consistency, and doing what we say we will do.
Complexity is the enemy of scale, adoption and value.
We take the time to understand your business before we suggest a solution — coming onsite and asking the hard questions that matter. Technology comes after we’ve understood your goals and challenges.
After doing big implementations, we know what works at scale. We've built a library of reusable solutions from that experience, so you get a shortcut to what works.
We avoid unnecessary complexity and drawn-out timelines. Every hour we spend with you should add value, and every step of our process is focused on getting you results. The question is, can you keep up?
We run our business through Salesforce; therefore, we never ask our customers to do something we wouldn’t do ourselves. Our team is always looking to improve, we stay ahead of new technology, so you don’t have to.
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We work with you to understand process pain points and define clear objectives. We then design a bespoke implementation plan with objectives, solution design and user stories. We offer guidance on the features and benefits from the get-go.
We get all systems aligned and set up for you within Salesforce Sales Cloud. Everything we implement is based on the plan and requirements agreed. We check in throughout the process with demos, user testing and feedback.
We offer comprehensive training, tailored to each team. The benefits for managers vs sales team members are generally similar, but the day-to-day nuances of how to get the most out of the system are different. We will help you understand and enjoy using it.
Just after the project is deployed, we offer hypercare so you can make any changes or revisions to the setup. After that, we can discuss additional requirements, talk about long-term strategy or create new configurations within the system.