Service Cloud Quick Start

Fast-track implementation

Salesforce Service Cloud is a powerful tool that can help your business grow, but it can be time-consuming to set up and customise. That's where Simpala come in.

We offer a Service Cloud quick start implementation service that will get you up and running in no time. We'll work with you to understand your needs and customise the platform to fit your business. We'll also provide training so that your users can start using Salesforce Service Cloud right away.


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Quick Start Package:

Item Summary
Business Understanding So we can understand your business and objectives
Requirements Gathering So we can understand your business processes and requirements
Requirements Write-Up We write up objectives, personas, solution design & user stories
Service Cloud Configuration We will customise and test your system - enquire here for full scope
.CSV Data Migration Upload of your existing .csv records into the system
Automation Creation of simple flows and approval processes
User Acceptance Testing You test the system so it is ready for deployment
Deployment We deploy the system from sandbox to production
Train the Trainer Session We train your nominated lead on the system setup
Hypercare We stay to fix any issues and answer queries following deployment
Project Review Session A chance for you to provide feedback and discuss further requirements
Project Management Simpala team member manages the project to meet timeline & budget
 

Deliverables:

  • Requirements Write-Up
  • Customised Salesforce Service Cloud Org

Pricing: £4,800 + VAT

Additional consultant days can be purchased on a per requirement basis

Fancy a chat?