Salesforce for Manufacturing

Integrated solutions that keep your cogs turning.

Manufacturing has a lot of moving parts — whether that’s on the shop floor, in sales, supply chain or operations. So how can you get the best out of every team and every system?

At Simpala, we’ve worked across the industry, from batteries to screw jacks, heavy machinery and materials handling, and we understand the challenges and reservations you may have about modernising your organisation. A Salesforce implementation by Simpala gives you a holistic, simple yet results-focused approach to transforming your processes and improving your bottom line.

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Simpala in your industry

We know that each company has a unique operation: some design and deliver bespoke, complex engineering solutions, whilst others sell simply one unique product nationwide.

Our leading consultants have over 10 years of experience in manufacturing; ‘set up your CRM’ and let you work it out alone. No, we give you a full view of what’s possible for your business and the results you could achieve, sometimes before you even know yourself.

Discrete Manufacturing 

Complex configurations and bespoke designs can lead to lengthy quoting and contract processes. Sales cycles take months.

How Simpala helps
With a system that understands your products and pricing, you can speed up and automate quote generation, streamlining the sales experience. Forecast accurately, stay compliant and reduce admin.

Process Manufacturing

A complex process means multiple suppliers, compliance requirements, and often disconnected systems that don’t offer full visibility across sales and supply.

How Simpala helps
A single source of truth, with all systems and ERP connected in one unified place, giving you full visibility across inventory, capacity, order status, sales and customer service. 

Asset-Based Operations 

When you’ve got assets in the field, your engineers are installing and maintaining those assets day-to-day. It’s a puzzle getting the right people to the right place, on time.

How Simpala helps
With a bespoke and scalable field service solution, automate and optimise your engineer schedule, increase revenue, reduce downtime, and ultimately, improve customer experience.

Distributors

Working closely with partners and distributors can feel challenging: slow technical onboarding, high expectations and limited sales visibility.

How Simpala helps
Bring together multiple systems for a full view of your operations. Track partner pipeline and performance in one dashboard and integrate a bespoke self-service customer portal with personalised pricing and automated communications.

“The team at Simpala was with us at every step of the process, and what made this experience a refreshing change from others we have worked with was that they ‘get it.’

Simpala took the time to understand our business, how we operate, and, importantly, what our customers expect from a trusted supplier. They also helped us communicate our message to a wider audience.

There were no false promises or missed deadlines; Simpala got the job done.Having worked with several marketing and service providers, I would have no hesitation in recommending Simpala.”

Simon Bolton
Sales & Marketing Director, Flowstore

Outcomes you can expect with Simpala

Total visibility

A unified view of customers, orders, assets and service history, across sales, inventory, and production operations.

Fast complex quoting

Faster, more accurate quoting for complex and configurable products, so you can remove manual processes.

Enhanced customer UX

Fast quotes and ordering with personalised customer prices through a self-service B2B commerce site.

Proactive scheduling and routing

Reduce travel time, increase asset coverage and stop revenue slipping through the cracks.

Seamless integrations

Seamlessly connect your existing infrastructure, ERP, and 3rd-party systems to your new solution.

AI-powered insights

AI-powered insights that help you predict demand, prevent downtime and identify new revenue opportunities.

How we work: a tailor-made approach

Every manufacturing business is different, and therefore we don’t offer a one-size-fits-all approach. So, before we touch any technology, we take the time to understand your entire operation.

From there, we work with you throughout the project to design a solution that fits. We connect your ERP, CRM and operational systems in a way that works with your business, not against it, so you see real results, fast.

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Solutions designed to tackle your challenges

Field Service

Get the most out of your engineers and assets with optimised job management. AI integrations can save time, boost revenue and enhance customer experience through a single platform.

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Sales Cloud

The backbone of your central operating system: Sales Cloud underpins everything you do. Enhance efficiency, improve sales performance and gain real-time insights into your sales pipeline. 

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Revenue Cloud

A bespoke solution designed to help you confidently and accurately configure, price, and quote. Manage your end-to-end revenue process with invoicing, order management and recurring payments.

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Commerce Cloud

Your online shopfront. Give your business customers that essential online ordering experience. Set up personalised portals that help customers get what they need, when they need it.

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