Agentforce

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Agentforce Implementation

Partner with Simpala for your Salesforce Agentforce implementation. We've helped our clients save time and money by leaning on Agentforce's powerful GenAI capabilities, and Salesforce's continued investment into AI means it will only continue to improve with time.

Handle service requests, drive business development, book sales meetings, and help your sales reps find and utilise the right customer data at the right time

Choose from one of Salesforce's pre-built agent templates, or build your own using generative AI

How Agentforce can benefit your business

Salesforce Agentforce enhances business efficiency by automating customer service, financial operations, and technical support. It provides instant responses to inquiries, resolves billing issues, assists with troubleshooting, and ensures accurate data management. The platform adapts to unique workflows, improving marketing and customer interactions.

By handling repetitive tasks, it allows employees to focus on strategic goals while offering real-time analytics for better decision-making. As businesses grow, Agentforce scales effortlessly, managing increased workloads without additional staffing, making it a cost-effective solution for productivity and customer satisfaction.


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Key Features

  • Instant Customer Support – Provides quick, accurate responses to inquiries and troubleshooting assistance.
  • Billing and Financial Assistance – Resolves payment issues, invoice discrepancies, and fraud concerns.
  • Customisable Workflows – Adapts to unique business needs and enhances marketing efforts.
  • Real-Time Analytics – Offers insights for data-driven decision-making.

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