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Daniel Simkin
Paulsons is a traffic management company with a fleet of in-house and contractor engineers who install temporary traffic lights and traffic management systems. They support construction, communication, and utility companies.
Previously, the team had manual systems set up to manage quotes, field teams and projects. However, thanks to significant growth and the onboarding of large customers, they wanted a robust system that would support further growth, and offer quality customer service.
With Field Service, Paulsons now have an optimised engineer schedule ensuring the right, qualified engineers are on site. They benefit from reduced crossover and unnecessary travel between projects and engineers across the UK. Plus they can quickly provide project proof and validate that processes have been followed — essential documentation for customers.
” I can’t thank you and your team enough for the time you have given us and for helping us build a system that will be the foundation that allows us to take our company to the next level” — Lewis Birch, Director