If a monthly support and enhancement service is what you’re looking then look no further than Simpala Managed Services. Simply sign up to a monthly number of Simpala support hours to use however you wish.

On top of maintenance cover, our experts proactively will guide you through the latest Salesforce releases and if you have a quiet month - no worries, simply roll your unused hours into next month!

Why Managed Services?

  1. Predictable spend on maintaining your Salesforce Org
  2. No recruitment fees
  3. Fast onboarding
  4. Always available - team in place so no downtime for holiday or sickness
  5. Access to an experience team, not just an individual
  6. Always exceptional work, fast
  7. Flex up or down your number of hours according to need
  8. Roll over hours not used into the next month
  9. Reduce risk following a major go-live - we have you covered
  10. Proactive release management in line with new Salesforce releases

Services Provided

Admin & Consultancy

Our commitment to you is to maintain and enhance your Salesforce Org to meet your business needs as they evolve.

Your Release Manager will:

  • be your primary point of contact
  • meet with you regularly
  • provide best practice consultancy
  • help build your roadmap
  • design solutions
  • build, test and deploy your functionality or allocate the right resources to deliver the work.

Salesforce Offerings Covered:

Metadata Backup

We ensure that there is a backup in place for your metadata from the start date.



Service Standard Standard Plus
Named Release Manager
Core Clouds (Sales, Service, Experience)
Metadata Backup
Roll over hours into next month
Non-Core Clouds (Revenue, Field Service, Marketing, Pardot)
Custom development
3rd Party Solutions
Hourly Rate £100 £125

*Minimum 10 hrs per month

Ready to Get Started?

Speak to our experts today and discover how Simpala can implement Salesforce to transform and optimise your business.