Looking to integrate Salesforce Field Service into your business?

Are you tired of asking your team why they can’t improve their first visit resolution rates or ability to resolve issues when onsite? With Field Service you can tackle these issues and more using real-time collaboration to provide insightful information to you and your team.

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Simpala consultants have already highlighted the most impactful features so you don’t have to. The team will tailor the platform to target your pain points and automate processes so you can focus more on your customers and less on your systems.

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As a Salesforce partner providing Field Service integration services, we also offer customised solutions tailored to your business processes, ensuring a seamless integration with your existing systems and workflows.

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The key features of Salesforce Field Service:

Work Order Management: Team access to orders, manage field ops with details, help articles, SLAs, milestones. Integrated with Accts, Contcts, Assets for automation.

Schedule Management: Instant booking, assign jobs to right resource based on time, skills, location. Track crews, equipment, vehicles for real-time adaptation.

On-the-Move Access: Best-in-class mobile Field Service App delivers schedules, Einstein AI, inventory, knowledge articles, and collaboration offline.

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Maximize your business with Simpala and our Salesforce Field Service capability:

Simpala, a Salesforce consultancy, can help businesses integrate Salesforce Field Service with their existing systems, enabling a seamless field service management experience. With Simpala's expertise, businesses can optimise Field Service's features to improve efficiency, reduce costs, and enhance customer satisfaction.

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Speak to our experts today and discover how Simpala can implement Salesforce to transform and optimise your business.